Frequently Asked Questions

Find answers to common questions about our home and hospitality collections

Are your ceramic tiki mugs dishwasher safe?

While many of our ceramics are durable, we recommend hand-washing to preserve the intricate glazes and detailed craftsmanship of our signature drinkware.

Do you offer international shipping?

Yes, Trader Vic’s Hospitality Group ships worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.

Can I purchase replacement parts for home bar kits?

Yes, we offer individual components for most of our barware sets. Please contact our support team for specific part availability.

Are your home decor items handmade?

Many of our decor pieces and mugs are handcrafted by skilled artisans, meaning slight variations in color and texture may occur, making each piece unique.

Do you offer wholesale pricing for hospitality businesses?

We do provide bulk pricing for commercial hospitality partners. Please reach out via our contact form with your business credentials for a quote.

How can I track my order?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier’s website.